Português
Ordering
All orders placed on our website are dispatched by post mail according to the options chosen by the customer.
After placing an order at our website, a routine will be started which its status can be viewed at the customers’ private area.
Notice: for more information related to deliveries and postage, please go to "Delivery".
Warranty
All items available at our website are original and new, except when mentioned otherwise, and include warranty according to its brand’s conditions.
Notice: For more detailed information please visit the official brand website.
Prices
Prices shown include all taxes according to current law.
Availability
All items shown are available for immediate delivery unless otherwise stated.
Out of stock - at the moment the product is not available but you may submit your email address so the shop may notify you as soon as it becomes available again.
Immediate Delivery - the product is available for immediate delivery.
On request - the product is available in our warehouse which may take up to 5 days, estimated, to be supplied.
Legend
BULK - product supplied without package.
BLISTER - product in the original package.
EUROBLISTER - product in the original european package.
ORIGINALBOXED - product in the original box.
SWAP - these parts originate from dismantled phones. Although these parts have never been in use, slightly scratches or markings are possible due to their disassembly! ***No complaints possible***
Privacy Policy
Any information provided to Novexa Mobile is confidential and intended only to shipments of our customers’ orders, administrative support and statistics which are not transmitted to third parties.
Novexa Mobile may occasionally send to the customer’s e-mail newsletters regarding new items, special offers and new business proposals according to the settings chosen by the customer in its private area.
Returns
If the customer is not fully satisfied with the purchased item or if it is damaged, the customer has a maximum of 15 days, starting from the delivery date, to return it.
Novexa will only consider a return as valid if within the above mentioned time limit, if the item includes the original packaging and in the exact same conditions as when received.
If these conditions are fulfilled, the customer has the right to swap the item by another one of same value or request a refund (only in case of defective item).
Transportation fees are not refundable.
To return goods you need to use the RMA system of our website. To use it go to your account and select details from the order regarding to the item(s) you want to return. Then follow the instructions in "Merchandise return".
User responsibility
All items available at our website are meant to be used in mobile phone devices (for their repair and/or data transfer from and to them, etc). Novexa cannot be held as responsible for inappropriate or illegal usage of any of our products. If so it will be punished by current law.
The user is fully responsible for the usage of all our items.
Remark: These terms and conditions may change without prior notice.